Please check your supplies of medications regularly to ensure that you request your repeat medication in plenty of time - we need two working days notice please.
Only order those medications you are in current need of replacing
Notification can be made by:
Post - sending a letter or the repeat medication side slip request form to the surgery. Remember to enclose a stamped addressed envelope if you require the script to be posted back to you.
In Person - using a repeat medication slip available at the reception desk and posting it in the box in front lobby not at the counter
Fax - sending a written request by fax to 01708 522137
Online - If you are a patient aged 16 years or over, you can now order your repeat prescription using our internet booking service via the link at the top of this page.
If you haven't registered yet you will need to visit our reception desk to sign up for the service. You will need to do this yourself in person and bring with you some form of ID such as photo driving licence or passport.
You can register online by clicking the link below, but you will still need to come into the surgery with a form of ID to be able to complete the process and use the service.
Allow 2 working days before collection from the surgery, but if you collect from a Pharmacy you must allow an extra working day.
Use of our online service is greatest over the weekends. Please allow an extra working day for the Practice to process repeat prescription requests received online on a Monday.
Nominate your chosen pharmacy - we can send your prescription direct to the pharmacy of you prefer as that will save time for you, the practice and the pharmacy.
Please note as from 10th July 2017 Berwick Surgery will no longer be able to prescribe any of the following medicines/products on the NHS.
- Gluten free products e.g. Bread.
- Medicines for dental conditions- mouthwashes, toothpastes
- Head Lice/scabies medication
- Deep Heat/other muscle rub creams
- Omega 3 and other fish oil supplements
- Multivitamins supplements
- Eye vitamins supplement
- Colic remedies for babies
- Cough and cold remedies
- Paracetamol and Ibuprofen
- Soya-based formula milk
These changes are made to protect funding for our most essential health services- things like cancer care, emergency care, life threatening conditions and mental health services.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Pregabalin and Gabapentin Prescriptions
From 1 April 2019, gabapentin and pregabalin will be reclassified as class C controlled drugs. Increased restrictions are intended to improve safety. These medicines are used to treat nerve pain and sometimes epilepsy or anxiety.
What patients need to know:
- We will no longer be able to issue electronic prescriptions for gabapentin or pregabalin. Pharmacies will only be able to accept hand-signed paper prescriptions. This may mean you need to make alternative arrangements for collecting your prescriptions.
- Repeat dispensing prescriptions will no longer be allowed (also known as ‘batch prescriptions’). This means patients will need to order their medications through reception, online or with their pharmacy each time they need a new supply.
- We will only be able to issue prescriptions for a maximum of 30 days’ supply.
- Patients who receive these medications in a blister pack (dosette box) do not need to do anything, the practice will make the necessary arrangements with our local pharmacies.
Please allow sufficient time for ordering repeats around the time of this change. If you have any queries please contact one of the practice pharmacists or your GP.