Noticeboard

Getting the help you need

 

The NHS is very busy as Covid-19 infection rates continue to be high. This means we have a number of staff who are ill or having to isolate at the moment, but we’ll help you get urgent care when you need it. 

 

You can contact us via our website or by phone. Many appointments are now over the phone. This is for everyone's safety and means we can manage the huge increase in requests for help and advice with the fewer staff we have available.

 

We will assess your situation and invite you into the practice if necessary. Appointments will be held in the best way to prioritise those most in need and keep you safe from Covid. Non-urgent enquiries may have to wait a bit longer.

 

We can arrange same-day appointments, either by phone or in person, if you need urgent care but please don't visit without an appointment. 

 

This website can help you find the right service for your needs: northeastlondonccg.nhs.uk/urgentcare.

 

If you feel unwell or have a minor injury, your local pharmacist can offer advice and medicines to help you treat your condition at home or you can visit NHS111 and if you cannot access the internet, call 111.

 

Please remember that 999 and A&E are for emergencies. 

 

Please help reduce infections, help us help you and keep each other safe by following the latest Covid-19 rules and getting vaccinated.

How to book a blood test for children under 12 years of age:

 

-Book via Swiftqueue www.swiftqueue.co.uk Registration must be completed in full and confirmation of the booking received before attending.

 

-For those that do not have internet access, and also for children who have learning disabilities, call Children’s Outpatients on 01708 435289

 

-Children with special needs should ONLY be booked on a Monday.

 

-Bloods for genetic testing should be booked before 11am and no genetic bloods on a Friday

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery after 14.00 once sufficient time has elapsed.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website