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Welcome to Berwick Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or book/change/cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active Patient Participation Group exists to represent your views on our service.

Access

The premises is accessible to patients using wheelchairs.

General Data Protection Regulations: How information about you helps us to provide better care

Confidential information from your medical records is used by the NHS to improve the services offered in order that we can provide the best possible care for everyone.  This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.  This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.

Subject Access Request (SAR)

Patients have the right to access their personal data, if you wish to make a written request this can be done through the surgery e-mail address.  

Berwick Surgery Mission Statement

Every patient matters to us.

Our Mission is to provide high quality patient care which is timely, considerate and responsive in improving the health, well-being and lives of those we care for.

Berwick Surgery Community Projects

Berwick Surgery acknowledges the importance of strong community links in maintaining both physical and mental wellbeing.  As such, we intend to organise a series of practice events that are open to our patients, as well as the wider Rainham Community.

Chatter Natter  

Come join us for an afternoon of tea, chats and cake hosted by the PPG at the surgery on Thursday 4th April  2019 from 12:30 - 1:30pm. 

Please confirm with reception if you wish to attend.  

 

 

(Site updated 22/05/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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