Requiring medication when abroad
Access to medication whilst abroad (DOCX, 17KB)
Repeat Prescriptions
Please check your supplies of medications regularly to ensure that you request your repeat medication in plenty of time - we need two working days notice please.
Only order those medications you are in current need of replacing
Notification can be made by:
Post - sending a letter or the repeat medication side slip request form to the surgery. Remember to enclose a stamped addressed envelope if you require the script to be posted back to you.
In Person - using a repeat medication slip available at the reception desk and posting it in the box in front lobby not at the counter
Online - If you are a patient aged 16 years or over, you can now order your repeat prescription using our internet booking service. Sign in to Patient Access here
If you haven't registered yet you will need to visit our reception desk to sign up for the service. You will need to do this yourself in person and bring with you some form of ID such as photo driving licence or passport.
You can register online by clicking the link below, but you will still need to come into the surgery with a form of ID to be able to complete the process and use the service.
Allow 2 working days before collection from the surgery, but if you collect from a Pharmacy you must allow an extra working day.
Use of our online service is greatest over the weekends. Please allow an extra working day for the Practice to process repeat prescription requests received online on a Monday.
Nominate your chosen pharmacy - we can send your prescription direct to the pharmacy of you prefer as that will save time for you, the practice and the pharmacy.
Prescriptions Charges and Exemptions
For information on prescriptions charges and exemptions from prescription changes please visit www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-prescription-costs
Find out more about prescription charges on nhs.uk.
Spending Money Wisely
The following website link explains why certain medication is longer prescribed and provides a detailed list of these.
www.haveringccg.nhs.uk/spending-wisely
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery.
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Find a pharmacy
NHS Medicines A to Z
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Pregabalin and Gabapentin Prescriptions
From 1 April 2019, gabapentin and pregabalin will be reclassified as class C controlled drugs. Increased restrictions are intended to improve safety. These medicines are used to treat nerve pain and sometimes epilepsy or anxiety.
What patients need to know:
- We will no longer be able to issue electronic prescriptions for gabapentin or pregabalin. Pharmacies will only be able to accept hand-signed paper prescriptions. This may mean you need to make alternative arrangements for collecting your prescriptions.
- Repeat dispensing prescriptions will no longer be allowed (also known as ‘batch prescriptions’). This means patients will need to order their medications through reception, online or with their pharmacy each time they need a new supply.
- We will only be able to issue prescriptions for a maximum of 30 days’ supply.
- Patients who receive these medications in a blister pack (dosette box) do not need to do anything, the practice will make the necessary arrangements with our local pharmacies.
Please allow sufficient time for ordering repeats around the time of this change. If you have any queries please contact one of the practice pharmacists or your GP.